Privacy Policy

Introduction

Welcome to the Miracle Hill Spas website. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, and participate in events.

Information We Collect

We collect information that you provide directly to us, including:

• Personal Information: Name, email address, phone number, and mailing address when you register for the spa tour or subscribe to our newsletter
• Payment Information: Credit card details and billing information when you purchase tickets (processed securely through EventBrite)
• Communications: Information you provide when you contact us with questions or feedback
• Media Information: Professional credentials and portfolio links when applying for media VIP passes
• Usage Data: Information about how you use our website, including pages visited, time spent, and interactions

How We Use Your Information

We use the information we collect to:

• Process your spa tour registrations and ticket purchases
• Send you event confirmations, updates, and important information
• Respond to your inquiries and provide customer support
• Send promotional materials and special offers (with your consent)
• Improve our website and event experiences
• Review and process media VIP pass applications
• Comply with legal obligations and protect our rights

Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Participating Spa Venues: To facilitate your tour experience and reservations
• Service Providers: Third-party vendors who assist with ticketing (EventBrite), email communications, and website hosting
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with any merger, sale, or transfer of our assets

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Opt-Out: Unsubscribe from promotional emails at any time using the link in our emails
• Withdraw Consent: Withdraw your consent for data processing where applicable

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookies through your browser settings, though some features may not function properly if cookies are disabled.

Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after any modifications indicates your acceptance of the updated Privacy Policy.