Accessibility

Our Commitment

Miracle Hill Spas is committed to ensuring that our website and spa facilities are accessible to all individuals, including those with disabilities. We believe that wellness and healing should be available to everyone, and we strive to provide an inclusive environment for all visitors and guests.

Website Accessibility

We are continually working to improve the accessibility of our website to conform with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. Our efforts include:

• Screen Reader Compatibility: Our website is designed to work with popular screen readers and assistive technologies
• Keyboard Navigation: All interactive elements can be accessed using keyboard navigation
• Alternative Text: Images include descriptive alt text for users who cannot see them
• Clear Structure: Content is organized with proper headings and semantic HTML for easy navigation
• Color Contrast: We maintain sufficient color contrast ratios for text readability
• Resizable Text: Text can be resized without loss of functionality

Venue Accessibility

Miracle Hill Spas represents over 20 participating resort venues in Desert Hot Springs. While we encourage all venues to maintain accessible facilities, accessibility features may vary by location. We recommend contacting specific resorts directly regarding:

• Wheelchair accessibility and ramps
• Accessible parking spaces
• Accessible restrooms and changing facilities
• Pool lifts or accessible entry points to mineral pools
• Service animal policies
• Accessible treatment rooms
• Assistive listening devices

Event Accommodations

We are committed to providing reasonable accommodations to ensure all visitors can enjoy the spa resort experience. If you require specific accommodations for visiting spa facilities or attending events, please contact us in advance so we can work with you and participating venues to meet your needs.

Possible accommodations may include:

• Sign language interpreters (with advance notice)
• Assistance with navigation between venues
• Modified treatment options
• Extended time for activities
• Accessible transportation information

Communication

We offer multiple ways to communicate with us to ensure accessibility:

• Email: info@miraclehillspas.com
• Website Contact Forms: Available on our website with clear labels and instructions
• Large Print Materials: Available upon request

Mobility and Physical Accessibility

Many of our participating spa venues feature:

• Step-free access to main facilities
• Wide doorways and hallways
• Accessible parking near entrances
• Elevators or ramps where multi-level access is needed
• Accessible mineral pools with gradual entry or lifts

Please note that as historic properties in a desert setting, some venues may have limitations. We encourage you to contact specific venues before your visit to discuss your accessibility needs.

Service Animals

Service animals are welcome at Miracle Hill Spas properties in accordance with the Americans with Disabilities Act (ADA). Service animals must remain under the handler's control at all times. Due to health and safety regulations, service animals may not be permitted in certain water facilities. Please contact individual venues in advance to discuss specific policies.

Ongoing Improvements

We are continuously working to enhance the accessibility of our services. We regularly review our website, facilities, and processes to identify and remove barriers to access. Your feedback is invaluable in helping us improve.

Third-Party Content

Our website may contain links to third-party websites, including EventBrite for ticket purchases. We cannot guarantee the accessibility of third-party sites but encourage you to contact us if you encounter barriers when using linked services.